Guaranteed Uptime: 99.99%
PlatiniumHost guarantees 99.99% availability (uptime) for all its hosting services, backed by our official Service Level Agreement (SLA).
What Does 99.99% Mean?
- 99.99% uptime = maximum 52 minutes of downtime per year
- 99.9% uptime = up to 8.7 hours of downtime per year
- 99% uptime = up to 3.65 days of downtime per year
How Do We Achieve It?
- Tier IV data center infrastructure in Miami, Florida
- Servers with redundant enterprise hardware
- Redundant network connections with multiple providers
- 24/7 monitoring with automatic alerts
- 24-hour technical team availability
What Happens if There's Downtime?
If uptime falls below 99.99% due to causes attributable to PlatiniumHost, you can request credits as stipulated in our Service Level Agreement (SLA).
???? Monitor service status: Check the current status of our servers and incident history by opening a support ticket or contacting our team.