Option A — Free Migration by Support (Easiest)
PlatiniumHost offers free migration. Simply open a support ticket with the subject "Free Migration Request" and our team will do it for you in less than 6 hours.
Option B — Migrate Yourself with Duplicator
If you prefer to do it manually, Duplicator is the most reliable plugin for migrating WordPress.
Step 1 — On your current hosting: create the package
- Install the "Duplicator" plugin on your current WordPress site
- Go to Duplicator → Packages → Create New
- Follow the wizard to create the package
- Download the 2 generated files:
installer.phpand the.zipfile
Step 2 — On PlatiniumHost: prepare the destination
- Create an empty MySQL database in PlatiniumHost's cPanel
- Note down: database name, user, and password
- Upload the 2 downloaded files to
public_htmlvia FileZilla or File Manager
Step 3 — Run the installer
- Go to
yourdomain.com/installer.phpin your browser - Accept the terms and click "Next"
- Enter PlatiniumHost's database details
- In the URL field, type the new URL of your site
- Click "Next" and wait for it to finish
Step 4 — Update the nameservers
Once you verify that the site works on PlatiniumHost, change your domain's nameservers to ns1.platiniumhost.com and ns2.platiniumhost.com.
✅ Migration complete. Your WordPress site is now on PlatiniumHost with all its data, images, and settings intact.