What do you need before starting?
- An active Cloud Hosting plan with PlatiniumHost
- A domain connected to your hosting
- Access to your cPanel
???? Tip: If you don't have access to cPanel yet, first review the article How to access cPanel.
Step 1: Access cPanel
Log in to your cPanel using the URL you received in PlatiniumHost's welcome email. It is usually: yourdomain.com:2083 or cpanel.yourdomain.com
Step 2: Go to the "Email" section
Once inside cPanel, look for the Email section and click on Email Accounts.
Step 3: Create your new account
Click the "Create" button and fill out the form:
- Domain: select your domain from the dropdown menu
- Username: type the part before the @. Example:
info,sales,your-name - Password: use the password generator to create a strong password
- Storage quota: define how much space this mailbox will have (recommended: 1000 MB)
⚠️ Important: Save the password in a secure place. You will need it to configure email in Outlook, Gmail, or on your phone.
Step 4: Click "Create"
Your email account will be active immediately. You can now use it via Webmail or configure it in your favorite email client.
How to access your email?
You have two options to read your emails:
- Webmail: access from
yourdomain.com/webmaildirectly in the browser - Email client: configure Outlook, Gmail, or your phone using IMAP/SMTP data
IMAP/SMTP Configuration Details
Incoming Server (IMAP): mail.yourdomain.com — Port: 993 (SSL)
Outgoing Server (SMTP): mail.yourdomain.com — Port: 465 (SSL)
Username: youremail@yourdomain.com
Password: the one you defined when creating the account