Available Restoration Types
- Full Restoration: All files, databases, and emails
- Files Only: Your website files
- Database Only: WordPress or other app content
- Emails Only: Messages from your email accounts
Restore from the Backup Wizard
- Log in to cPanel
- Go to Files → Backup Wizard
- Click "Restore"
- Choose what you want to restore
- Upload the backup file
.tar.gzor.sql - Click "Restore" and wait for it to finish
⚠️ Important: Restoring overwrites current content. If you only have a database issue, restore only the database to avoid losing recent file changes.
Restore PlatiniumHost Automatic Backup
All plans include daily automatic backups for 7 days. To restore one:
- Open a support ticket
- Indicate: your domain and the exact date you want to restore to
- Our team will restore it in less than 2 business hours
Restore Database with phpMyAdmin
- Log in to cPanel → phpMyAdmin
- Select the database in the left panel
- Click "Import"
- Select your
.sqlfile - Click "Go"
✅ Restoration completed. Verify your site in the browser to confirm everything is working correctly.