Need a migration? Don't worry, we've got your back!
Moving your website from another company to PlatiniumHost can be an easy task if you have a clear understanding of the difference between transferring the domain registration and the website content, so let's break down why it's necessary to do this separately.
Consider domain registration like a phone number. Transferring a domain name between companies is similar to porting your phone number to a different telecommunications company.
On the other hand, transferring the website content is different, and using the previous analogy, it is similar to copying the phone's content (contacts, apps, SMS, etc.) to a new one.
A domain name is a unique name that can be used to identify a website or an email account. Some examples of domain names are platiniumhost.com and google.com. Domain names are registered with domain registrars, so only one person or organization has rights to a given domain. However, registering a domain name is not the same as creating a website; it only gives you the rights to use that domain.
A website is the content, such as web pages and videos, that can be found when you navigate to a URL like www.platiniumhost.com. To bring content to a URL, there needs to be a web server somewhere that provides web pages, provided by a web hosting company (PlatiniumHost).
A domain name transfer service means you are porting your domain name (URL) from a different registrar (domain name provider) to us.
Note: Depending on the domain extension (.com, .ca, .info, etc.), moving a domain name between registrars can take up to 7 days. Website content can be transferred without needing to transfer the domain name.
Things are different when we talk about a website migration service. Basically, you will use this service to bring the content from a different/previous web hosting provider into our environment.
Transferring website content is usually faster, and our team will do it for you. We just need the login credentials for the previous host or a full website backup.
When transferring the website content, nothing will be deleted from the old server, as the content is simply copied, not moved. This way, your website will remain online on the previous host until the transfer to the new host is complete.
The two transfer processes are normally performed individually and are not completed at the same time, so it is recommended to first request the website content migration and then complete the domain transfer.
Our customer support department is available 24 hours a day, 7 days a week, 365 days a year via live chat, by phone, or through tickets, in case you need further assistance.
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